Guest-First Food Service Associate | Flexible Schedule

Aafes; Fort Knox (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential/holiday pay

Pension plan

401K plan

Job summary

The Army & Air Force Exchange Service, the Exchange, is hiring a Food Service Worker (Burger King) at Fort Knox. You’ll prepare flame-broiled burgers and connect with customers in a fast-paced environment. This role focuses on service quality, teamwork, and delivering an exceptional guest experience.

We offer benefits and a pathway for development within the Exchange, with emphasis on customer service and brand knowledge. Prior fast food experience is valued for success.

Qualifications

• Completion of High School or the equivalent.
• Able to lift up to 30 pounds (occasional lifting up to 45 pounds).
• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Able to take initiative.
• Able to share brand knowledge.
• Excellent attention to detail.
• Willing to cross-train and work in other areas of the store, as needed.
• Must possess a welcoming and helpful attitude toward customers and other team members.
• Excellent communication skills.
• Basic computer skills.
• Fast food experience preferred.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

Skills

Customer service

Communication

Physical stamina

Basic computer skills

Fast-paced environment

Education

High School diploma or equivalent

Job description

The Army & Air Force Exchange Service, the Exchange, is hiring a Food Service Worker (Burger King) at Fort Knox. You’ll prepare flame-broiled burgers and connect with customers in a fast-paced environment. This role focuses on service quality, teamwork, and delivering an exceptional guest experience.

We offer benefits and a pathway for development within the Exchange, with emphasis on customer service and brand knowledge. Prior fast food experience is valued for success.