Food Service Worker

Aafes; Fort Knox (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential/holiday pay

Pension plan

401K plan

Job summary

The Army & Air Force Exchange Service, the Exchange, is hiring a Food Service Worker (Burger King) at Fort Knox. You’ll prepare flame-broiled burgers and connect with customers in a fast-paced environment. This role focuses on service quality, teamwork, and delivering an exceptional guest experience.

We offer benefits and a pathway for development within the Exchange, with emphasis on customer service and brand knowledge. Prior fast food experience is valued for success.

Qualifications

• Completion of High School or the equivalent.
• Able to lift up to 30 pounds (occasional lifting up to 45 pounds).
• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Able to take initiative.
• Able to share brand knowledge.
• Excellent attention to detail.
• Willing to cross-train and work in other areas of the store, as needed.
• Must possess a welcoming and helpful attitude toward customers and other team members.
• Excellent communication skills.
• Basic computer skills.
• Fast food experience preferred.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

Skills

Customer service

Communication

Physical stamina

Basic computer skills

Fast-paced environment

Education

High School diploma or equivalent

Job description

As a Food Service Worker at Burger King, you’ll be responsible for preparing flavorful, flame-broiled burgers for our customers. You’ll be in a fun, fast paced environment where your personality can really shine through- with a focus on making customer connections. Your welcoming demeanor will keep customers coming back and you’ll be a part of a tight-knit group.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Food Service Worker- Burger King at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Completion of High School or the equivalent.

Additional Qualifications/Requirements

• Able to lift up to 30 pounds (occasional lifting up to 45 pounds)
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Fast food experience preferred