Guest-First Food Runner & Service Support

Dolphin Hotel Management; Rancho Mirage (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) and Roth retirement plans

Hotel discount program

Career development

Job summary

Dolphin California Hotel Management, LLC is seeking a Food Runner/Busser at Westin Rancho Mirage Golf Resort & Spa to support restaurant and F&B operations. The role emphasizes timely food delivery, cleanliness, and guest satisfaction in a fast-paced resort setting.

This position requires a high school diploma (or equivalent) and flexibility to work in evenings, weekends, and holidays. English fluency is essential; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous restaurant, hospitality, or customer service experience preferred but not required.
• Fluent in English; bilingual skills are a plus.

Responsibilities

• Deliver food orders from kitchen to guests according to established service standards.
• Coordinate with servers and culinary teams to meet guest requests and dietary needs.
• Interact with guests in a professional, friendly, and courteous manner.
• Assist with guest inquiries and notify leadership or service staff of any guest concerns.
• Maintain knowledge of menu items and daily specials to support guest service.
• Set up dining rooms, patios, and service stations before service periods.
• Clear and reset tables quickly and efficiently to support guest flow.
• Refill water and assist with beverage service as directed.
• Ensure dining areas and stations remain clean and fully stocked.
• Transport dishes, glassware, and utensils between dining areas and kitchen.
• Support banquet, pool, in-room dining, and special event operations as assigned.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Attention to detail

Food safety

Education

High school diploma or equivalent

Job description

Dolphin California Hotel Management, LLC is seeking a Food Runner/Busser at Westin Rancho Mirage Golf Resort & Spa to support restaurant and F&B operations. The role emphasizes timely food delivery, cleanliness, and guest satisfaction in a fast-paced resort setting.

This position requires a high school diploma (or equivalent) and flexibility to work in evenings, weekends, and holidays. English fluency is essential; bilingual skills are a plus.