Guest-First Casino Housekeeper

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Ultipro in Chandler, AZ is seeking a dedicated guest services associate to maintain a clean, welcoming casino environment and deliver exceptional guest experiences. You will actively greet guests, clean gaming areas, dust equipment, and partner with team members to ensure safe, tidy facilities.

The role emphasizes friendly interaction, professional appearance, and a proactive approach to housekeeping duties, with opportunities to contribute to special projects and guest satisfaction initiatives.

Qualifications

• High School Diploma or equivalent preferred.
• Excellent guest service skills and telephone etiquette.
• Strong interpersonal and written/oral communication abilities.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Keeps gaming machines and surrounding areas clean, presentable, and trash-free.
• Sweeps and vacuums flooring and carpeting on scheduled and as-needed basis.

Skills

Guest service

Telephone etiquette

Self-starter

Task follow-up

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Ultipro in Chandler, AZ is seeking a dedicated guest services associate to maintain a clean, welcoming casino environment and deliver exceptional guest experiences. You will actively greet guests, clean gaming areas, dust equipment, and partner with team members to ensure safe, tidy facilities.

The role emphasizes friendly interaction, professional appearance, and a proactive approach to housekeeping duties, with opportunities to contribute to special projects and guest satisfaction initiatives.