Guest-Facing Cashier & Fast-Paced Service Pro

Firehouse Subs; Virginia Beach (VA); On-site; USD 18,000 - 19,000; Full time

Job summary

Firehouse Subs is hiring a cashier in Virginia Beach to be the first touchpoint for guests. You will accurately take orders, operate the POS system, and maintain a clean, sanitary workspace while following safety guidelines.

Compensation ranges from $13.00 to $14.00 per hour. The role requires strong customer service, good product knowledge, and the ability to lift up to 50 lbs; the position may involve helping with other restaurant tasks as needed.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the accuracy of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Proficient use of the POS system.
• Accuracy of the cash drawer.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as food preparation or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Responsibilities

• Take and process guest orders accurately.
• Provide excellent customer service and handle questions professionally.
• Maintain a clean, organized, and sanitary workspace.
• Assist in food preparation or cleaning as directed by management.
• Ensure the cash drawer balances; follow cashHandling procedures.
• Support fundraising initiatives for Firehouse Subs Public Safety Foundation.

Skills

Fast-paced environment

Menu knowledge

Guest order accuracy

Customer communication

POS proficiency

Cash drawer accuracy

Team player

Guest appreciation

Public safety fundraising

Sanitary workspace

Other duties as assigned

Food safety basics

Heavy lifting

Tools

POS system

Job description

Firehouse Subs is hiring a cashier in Virginia Beach to be the first touchpoint for guests. You will accurately take orders, operate the POS system, and maintain a clean, sanitary workspace while following safety guidelines.

Compensation ranges from $13.00 to $14.00 per hour. The role requires strong customer service, good product knowledge, and the ability to lift up to 50 lbs; the position may involve helping with other restaurant tasks as needed.