Guest Experience Cashier - Fast-Paced & Friendly

Firehouse Subs - NC SC; West Columbia (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Hourly pay + tips

Medical, Dental, Vision

401K

Job summary

Firehouse Subs, a U.S.-based fast casual restaurant chain, is seeking a cashier to provide prompt, friendly service and handle orders, payments, and product preparation. The role emphasizes excellent communication, teamwork, and contributing to a high-quality guest experience.

Benefits include competitive hourly pay with tips, medical/dental/vision for full-time staff, and a 401K plan after one year. Previous hospitality experience is a plus and a team-oriented mindset is valued.

Qualifications

• Must be at least sixteen (16) years of age.
• Comfortable working in a fast‑paced environment.
• Ability to interact in a positive and professional manner with Guests and coworkers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Consistently kneel and follow proper lifting procedures.
• Consistently stand during serving customers or at register.

Responsibilities

• Cashiers greet Guests with a smile, while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Upselling and cross‑selling, when appropriate.
• Processing returns and refunds, and resolving customer complaints.
• Unloads and stocks inventory items as needed.
• Any task assigned by the Manager on Duty.
• Prompt and regular attendance on assigned shifts.
• Acts with integrity and honesty, and promotes the culture of Firehouse Subs.

Skills

Customer service

Excellent communication

Teamwork

Job description

Firehouse Subs, a U.S.-based fast casual restaurant chain, is seeking a cashier to provide prompt, friendly service and handle orders, payments, and product preparation. The role emphasizes excellent communication, teamwork, and contributing to a high-quality guest experience.

Benefits include competitive hourly pay with tips, medical/dental/vision for full-time staff, and a 401K plan after one year. Previous hospitality experience is a plus and a team-oriented mindset is valued.