Guest Experience Waiter/Waitress

Restaurant Associates Corp.; Cambridge (MA); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits: Critical Illness,

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Restaurant Associates at MIT Sloan, 30 Memorial Drive, Cambridge, MA 02142, is seeking both full-time and part-time waitstaff. Weekend availability is required; online applications only. Previous catering experience is preferred. The fixed pay rate is $25.80 per hour, with benefits outlined by Compass Group.

As a waiter/waitress, you will take orders, deliver items, and ensure guest satisfaction while maintaining sanitation standards and proper cash handling.

Qualifications

• Previous catering experience is preferred.
• Flexibility with weekend availability.
• Excellent customer service and communication skills.

Responsibilities

• Take food and beverage orders and deliver items to guests.
• Greet guests warmly and follow service steps.
• Explain menu items and suggest pairings when asked.
• Coordinate with back-of-house to ensure accuracy of orders.
• Maintain cleanliness and sanitation in dining areas.
• Handle tickets and follow cash procedures.
• Address guest concerns promptly and escalate to supervisor.

Skills

Catering experience

Guest service

Attention to detail

Job description

Restaurant Associates at MIT Sloan, 30 Memorial Drive, Cambridge, MA 02142, is seeking both full-time and part-time waitstaff. Weekend availability is required; online applications only. Previous catering experience is preferred. The fixed pay rate is $25.80 per hour, with benefits outlined by Compass Group.

As a waiter/waitress, you will take orders, deliver items, and ensure guest satisfaction while maintaining sanitation standards and proper cash handling.