Guest Experience Valet Supervisor

Metropolis Technologies; San Juan (PR); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

SP+ Hospitality, a Metropolis company, is seeking a Valet Parking Supervisor in San Juan, Puerto Rico. This role focuses on delivering five‑diamond service to every guest while maintaining smooth shift operations and enforcing company policies.

You will lead a team, uphold SP+ Hospitality standards, and foster a positive guest experience. Requires 18+, English proficiency, and guest service background; hourly wage ranges from $12.00 to $12.50.

Qualifications

• Ability to communicate effectively in English in both written and oral forms.
• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record.
• Must have a professional appearance and demeanor.
• At least 6 months of guest service experience.

Responsibilities

• Providing, and leading others to provide, 5 diamond/star services to each guest in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction.
• Responsible for proper functioning of the shift and ensuring all policies approved by SP+ Hospitality are adhered to by subordinates.
• Enhancing the well‑being of each guest and associate to ensure a positive memorable parking or employment experience.

Skills

English communication

Guest service

Professional appearance

Job description

SP+ Hospitality, a Metropolis company, is seeking a Valet Parking Supervisor in San Juan, Puerto Rico. This role focuses on delivering five‑diamond service to every guest while maintaining smooth shift operations and enforcing company policies.

You will lead a team, uphold SP+ Hospitality standards, and foster a positive guest experience. Requires 18+, English proficiency, and guest service background; hourly wage ranges from $12.00 to $12.50.