Guest Experience Utility Associate

Paradies Na; Romulus, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Paradies Lagardère is hiring in Romulus, MI to uphold a guest‑first service culture across our retail and food service locations. The team member will greet customers, assist with product needs, and ensure a clean, organized, and compliant work area in line with TRIFIC values.

We seek friendly, reliable individuals who communicate well and can support a fast‑paced hospitality environment while maintaining professional grooming and safety standards.

Responsibilities

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations.
• Ensure equipment is clean and in working condition; reports any issues to management
• Coordinate with kiosks and shared kitchen to ensure grab and go product is well stocked and available for sale.
• Load cart with products from the shared kitchen and stock areas and ensure quick and efficient delivery to restaurants, kiosks, and retail stores
• Maintain stock areas and ensure product is rotated.
• Perform light maintenance.
• Remove trash and garbage to designated areas.
• Assist team members with any necessary stocking of items.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Help receive product and properly store inventory immediately.

Job description

Paradies Lagardère is hiring in Romulus, MI to uphold a guest‑first service culture across our retail and food service locations. The team member will greet customers, assist with product needs, and ensure a clean, organized, and compliant work area in line with TRIFIC values.

We seek friendly, reliable individuals who communicate well and can support a fast‑paced hospitality environment while maintaining professional grooming and safety standards.