Guest Experience Team Member – FroYo & Coffee

Silver; Northern (KY); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Flexible scheduling

Employee discounts

Friendly team environment

Job summary

Mo's FroYo & Jo is a friendly, family-focused frozen yogurt and coffee shop seeking dependable team members to join our small, fast-paced team. As a Frozen Yogurt Team Member, you will deliver excellent customer service, prepare frozen yogurt, toppings, and beverages, and help keep the shop clean and organized to support daily operations.

We value reliability, positive attitudes, and the ability to work well both independently and with others.

Qualifications

• Positive attitude and strong customer service skills.
• Ability to work independently and as part of a small team.
• Reliable, punctual, and detail-oriented.
• Ability to stand for extended periods and lift up to 30 lbs.
• Previous food service or retail experience preferred, but not required.
• Must obtain Idaho Food Handlers Card within 2 weeks of hire date.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Prepare frozen yogurt, toppings, and condiments for guest
• Prepare coffee and other beverages accurately
• Operate POS system and handle cash and card transactions
• Maintain cleanliness of counters, machines, dining areas, floors, & dishes
• Follow all food safety, sanitation, and shop SOPs
• Restock toppings, cups, and supplies as needed
• Assist with opening and closing duties as scheduled
• Able to complete any additional duties that may be assigned

Skills

Customer service

Team player

Reliability

Physical stamina

Food service experience

Job description

Mo's FroYo & Jo is a friendly, family-focused frozen yogurt and coffee shop seeking dependable team members to join our small, fast-paced team. As a Frozen Yogurt Team Member, you will deliver excellent customer service, prepare frozen yogurt, toppings, and beverages, and help keep the shop clean and organized to support daily operations.

We value reliability, positive attitudes, and the ability to work well both independently and with others.