Guest Experience Team Member - Flexible Schedule

Applegreen Group; New York (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Paid Time Off - Vacation & Flex

Job summary

Applegreen is seeking a Team Member to deliver exceptional customer service, clean and stock the facility, and handle sales and food service tasks at our travel plazas in the Northeast and Midwest. You will operate the POS, ensure food safety, and support daily operations to meet guest needs.

The role requires standing for extended periods, flexibility for days/nights/weekends/holidays, and a team-focused, energetic attitude to help travelers enjoy their journey.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Skills

Customer service

Cash handling

Friendly demeanor

Job description

Applegreen is seeking a Team Member to deliver exceptional customer service, clean and stock the facility, and handle sales and food service tasks at our travel plazas in the Northeast and Midwest. You will operate the POS, ensure food safety, and support daily operations to meet guest needs.

The role requires standing for extended periods, flexibility for days/nights/weekends/holidays, and a team-focused, energetic attitude to help travelers enjoy their journey.