Guest Experience Team Member – Attractions & Bowling

PINSTACK; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

PINSTACK is seeking team members to support the fun department, assisting guests with attractions, prize redemption, and lane operations. You'll be the first point of contact, greeting guests, guiding them through bowling lanes, shoes, and game cards, and ensuring a safe, enjoyable experience across activities from laser tag to rock climbing.

Roles vary daily: help guests climb the rock wall, referee laser tag, or work in the prize store while maintaining cleanliness and hospitality.

Qualifications

• Must be at least 16 years old.
• May need to obtain a Food Handlers Certification.

Responsibilities

• Assist guests with the safe operation of games and attractions at PINSTACK.
• Greet guests, help with lane, shoe, and game card rentals, and maintain lane cleanliness.
• Serve as a friendly guide across activities and ensure a fantastic guest experience.
• Maintain general cleanliness of games and prize areas.

Job description

PINSTACK is seeking team members to support the fun department, assisting guests with attractions, prize redemption, and lane operations. You'll be the first point of contact, greeting guests, guiding them through bowling lanes, shoes, and game cards, and ensuring a safe, enjoyable experience across activities from laser tag to rock climbing.

Roles vary daily: help guests climb the rock wall, referee laser tag, or work in the prize store while maintaining cleanliness and hospitality.