Guest Experience Team Member

Dunkin'; Taunton (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

Dunkin in Taunton, MA is looking for Crew Members to join our team. Crew Members are responsible for delivering friendly guest experiences, preparing products to brand standards, and serving them in a fast-paced environment. You will work with a team, learn multiple tasks, and handle POS transactions with accuracy.

This role emphasizes teamwork, reliability, and a positive attitude in a busy store. Founded in 1950, Dunkin remains a leader in coffee and baked goods, offering opportunities to grow

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Work well and interacts with others respectfully.
• Respond positively to coaching and feedback.
• Communicate with team members.
• Able to learn and execute multiple tasks.
• Provide great guest service.
• Resolve guest issues.
• Follow Brand standards, recipes, and systems.
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
• Maintain clean and neat work environment.
• Execute restaurant standards and marketing initiatives.
• Handle POS transactions and payments with accuracy.
• Prepare and deliver all products according to Brand standards.

Skills

Fluent in English

Basic computer skills

Counting money and making change

Operate restaurant equipment

Tools

POS system

Job description

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.