Guest Experience Team Member

Workstream; Joliet (IL); On-site; USD 16,531 - 22,041; Full time

Job summary

Workstream in Joliet, IL seeks Crew Members for our Dunkin' team to deliver friendly guest experiences. Crew Members prepare products to Brand standards and serve them with enthusiasm in a fast-paced, clean environment.

Join a team that emphasizes great guest service, accuracy with POS transactions, and adherence to safety and sanitation guidelines while maintaining a tidy work area. This position supports the brand’s standards and operations in a busy store setting.

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Team Environment: Work well with others and communicate respectfully; respond positively to coaching and feedback; learn and execute multiple tasks.
• Operational Excellence: Provide great guest service; resolve guest issues; follow Brand standards, recipes, and systems; follow safety, food safety and sanitation guidelines; maintain clean and neat work environment.
• Profitability: Execute restaurant standards and marketing initiatives; handle POS transactions and payments with accuracy; prepare and deliver all products according to Brand standards.

Skills

Fluent in English

Basic computer skills

Counting money & change

Operate restaurant equipment

Job description

Workstream in Joliet, IL seeks Crew Members for our Dunkin' team to deliver friendly guest experiences. Crew Members prepare products to Brand standards and serve them with enthusiasm in a fast-paced, clean environment.

Join a team that emphasizes great guest service, accuracy with POS transactions, and adherence to safety and sanitation guidelines while maintaining a tidy work area. This position supports the brand’s standards and operations in a busy store setting.