Guest Experience Team Member

Dunkin 1922 Flatbush; New York (NY); On-site; USD 21,000 - 25,000; Part time

Job summary

Dunkin in New York is seeking Crew Members who deliver friendly, fast service and follow recipes to ensure quality products. You help maintain a clean, welcoming café environment and contribute to a positive guest experience.

You will work as part of a team, communicate clearly with coworkers, handle cash and make change, operate restaurant equipment, and participate in training. This role emphasizes reliability, teamwork, and a guest‑first mindset.

Qualifications

• Fluent English speaking and reading required.
• Capable of counting money and making change.
• Able to operate restaurant equipment; minimum age requirements may apply.

Responsibilities

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as the highest priority and ensure each guest is highly satisfied with their experience.
• Respond to guest needs and resolve problems with urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Money handling

Restaurant equipment

Job description

Dunkin in New York is seeking Crew Members who deliver friendly, fast service and follow recipes to ensure quality products. You help maintain a clean, welcoming café environment and contribute to a positive guest experience.

You will work as part of a team, communicate clearly with coworkers, handle cash and make change, operate restaurant equipment, and participate in training. This role emphasizes reliability, teamwork, and a guest‑first mindset.