Guest Experience Team Member

Baskin-Robbins; Fayetteville (GA); On-site; USD 15,000 - 19,000; Full time

Job summary

Dunkin' Donuts franchise in Fayetteville, GA is hiring Crew Members to deliver great guest experiences in a fast-paced team environment. You will help keep the dining area clean, follow recipes, and support daily operations with a positive attitude.

Responsibilities include communicating with teammates, handling money and making change, operating restaurant equipment, and upholding brand standards and safety procedures. Must be 16+ and fluent in English, with reliable availability for shifts.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply)

Responsibilities

• Team Environment – Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction – Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
• Profitability – Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read

Capable of counting money

Operate restaurant equipment

Job description

Dunkin' Donuts franchise in Fayetteville, GA is hiring Crew Members to deliver great guest experiences in a fast-paced team environment. You will help keep the dining area clean, follow recipes, and support daily operations with a positive attitude.

Responsibilities include communicating with teammates, handling money and making change, operating restaurant equipment, and upholding brand standards and safety procedures. Must be 16+ and fluent in English, with reliable availability for shifts.