Guest Experience Team Member

Workstream; Fargo (ND); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Medical, dental, and vision insurance

Paid training

Complimentary meals

Daily Pay Option

Opportunities for advancement

Job summary

Workstream in Fargo, ND is looking for a Team Member to prepare quality products and provide exceptional service to guests. The ideal candidate will have at least 6 months of experience in the Quick Service Restaurant (QSR) industry, a high school diploma or GED, and be available to work evenings and weekends. Responsibilities include taking orders, ensuring the restaurant is clean, and supporting closing duties. Benefits include competitive pay, performance bonuses, and opportunities for advancement.

Qualifications

• Minimum of 6 months’ experience in the Quick Service Restaurant (QSR) industry.
• High school diploma or GED preferred.
• Availability to work evenings, holidays, and weekends.
• Familiarity with a POS system and ServSafe certification is preferred.
• Exceptional customer service skills.
• Ability to withstand physical demands of a restaurant environment.

Responsibilities

• Prepare quality products and take orders.
• Provide friendly service to every guest.
• Keep the restaurant clean and organized.
• Support closing duties and process transactions accurately.

Skills

Customer service

Teamwork

Quick Service Restaurant (QSR) experience

POS system familiarity

Education

High school diploma or GED

Job description

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Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

What You’ll Get (Benefits):

EVERYONE BELONGS

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Better Ingredients. Better Pizza! 50% off meals while on duty.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Rain Card Pay Option - Access your earnings before payday with our Earned Wage App.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As a Team Member, you’ll prepare quality products, take orders, and provide friendly service to every guest. You’ll help keep the restaurant clean and organized, support closing duties, and process transactions accurately. By following company standards, suggestive selling, and working safely, you’ll contribute to a positive team environment and great customer experiences.

What You’ll Bring (Requirements):

• Minimum of 6 months’ experience in the Quick Service Restaurant (QSR) industry, preferred.
• High school diploma or GED, preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Familiarity with a POS system and ServSafe certification is preferred.
• You inspire smiles. You're familiar with and have impressive examples of providing exceptional customer service, and you will uphold Papa John's core values.
• Able to withstand the physical demands a restaurant environment holds.

2730 32nd Avenue Southwest, Fargo, ND, 58103