Guest Experience Team Member

Pilot Flying J; Dickson (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Wellness Program

Reward and Recognition Program

Professional development

401(k) retirement savings plan

Adoption Assistance

Job summary

Pilot Company is hiring for team-focused roles in Dickson, TN. The position emphasizes fast, friendly service, inventory upkeep, and safe food preparation. You will operate cash registers, maintain a clean dining area, and deliver excellent guest experiences across shifts.

Training and development opportunities are available in a dynamic travel-center environment. We value teamwork, reliability, and the ability to work a flexible schedule including nights, days, weekends, and holidays.

Qualifications

• Incredible guest service skills and ability to maintain a guest focused culture.
• Ability to complete accurate sales transactions.
• Ability to cleanly and safely manage and prep food.
• Ability to maintain Wendy's processes and policies.
• Ability to use computers, telephones, and other equipment as needed.
• Ability to work as part of a team.

Responsibilities

• Provide guests fast, friendly, and clean service
• Maintain inventory
• Manage and prep food safely
• Ensure top-notch quality in all our food products
• Operate cash registers
• Maintain the overall appearance and cleanliness of the restaurant
• Provide excellent guest service

Skills

Guest service

Sales transactions

Food preparation

Policy adherence

Computer & phone use

Teamwork

Flexible schedule

Tools

POS systems

Job description

Pilot Company is hiring for team-focused roles in Dickson, TN. The position emphasizes fast, friendly service, inventory upkeep, and safe food preparation. You will operate cash registers, maintain a clean dining area, and deliver excellent guest experiences across shifts.

Training and development opportunities are available in a dynamic travel-center environment. We value teamwork, reliability, and the ability to work a flexible schedule including nights, days, weekends, and holidays.