Guest Experience Team Member

Papa John's International , Inc.; Brentwood (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Papa John's International, Inc. in Brentwood, TN is seeking a Restaurant Team Member to perform assigned workstation duties, ensuring quality products and service that meet Papa John’s standards.

You will follow the Operations Manual, PIZZAcademy, and safety guidelines. You will work as a team, take orders by phone or in person, process payments, deliver food from the kitchen to customers’ vehicles, and maintain clean, organized work areas while upholding sanitation and customer service

Responsibilities

• Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
• Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
• Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
• Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order.
• Protect the company’s assets by maintaining organized, safe and clean work areas; complying with safety and security standards at all times.

Job description

Papa John's International, Inc. in Brentwood, TN is seeking a Restaurant Team Member to perform assigned workstation duties, ensuring quality products and service that meet Papa John’s standards.

You will follow the Operations Manual, PIZZAcademy, and safety guidelines. You will work as a team, take orders by phone or in person, process payments, deliver food from the kitchen to customers’ vehicles, and maintain clean, organized work areas while upholding sanitation and customer service