Restaurant Team Member

Papa John's - Cleveland; Lakewood (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's - Cleveland is hiring a Restaurant Team Member to prepare and serve high-quality products, handle orders, and deliver excellent customer service in a fast-paced setting.

You will work as part of a team, assist with closing duties, and follow safety and uniform standards. Cash handling, upselling, and using the FOCUS System are part of the role to support store performance.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.

Responsibilities

• Prepare and serve quality products, take orders, and provide friendly customer service in person or by phone.
• Work as part of a team, arrive on time, support other stations, and complete closing duties including cleaning.
• Accurately use the FOCUS System, handle cash/credit, and promote sales while maintaining a clean, safe workspace.

Skills

Customer service

Teamwork

Cash handling

Education

High School diploma or GED

Job description

Restaurant Team Member

The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.

Responsibilities

• Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.


• Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.


• Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.

Key Ingredients

• High School diploma or GED preferred.


• Serv-Safe/Local or State Food Service Certification preferred

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed