Guest Experience Team Member

Popeyes - Legacy Chicken; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Popeyes - Legacy Chicken in Albuquerque, NM is hiring a Team Member to help deliver memorable guest experiences and uphold the brand standards. You will greet guests, take orders, serve with hospitality, and assist the management team to keep the restaurant welcoming and clean.

The role emphasizes teamwork, integrity, punctuality, and a friendly, guest-first attitude. Training focuses on product knowledge and consistent service to ensure every guest leaves satisfied and eager to return.

Responsibilities

• Shows compassion, care and concern towards other team member and guests
• Creates a great experience by serving the guest well
• Holds self-accountable to meet performance expectations
• Loves team members and guests through behaviors, actions and decisions each day
• Acts with integrity and honesty, and promote the culture
• Maintains regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Take guests food orders and handle cash and credit transactions
• Assist the management team in creating a great place to work and delivering memorable guest experiences
• Demonstrates knowledge of the brand and menu items
• Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean

Job description

Popeyes - Legacy Chicken in Albuquerque, NM is hiring a Team Member to help deliver memorable guest experiences and uphold the brand standards. You will greet guests, take orders, serve with hospitality, and assist the management team to keep the restaurant welcoming and clean.

The role emphasizes teamwork, integrity, punctuality, and a friendly, guest-first attitude. Training focuses on product knowledge and consistent service to ensure every guest leaves satisfied and eager to return.