Guest Experience Associate

Popeyes; Deming (IN); On-site; USD 15,154,000 - 20,664,000; Full time

Job summary

Popeyes is seeking a Team Member to join our family and deliver memorable experiences to guests. The role emphasizes serving guests with care, maintaining a welcoming atmosphere, and upholding brand standards.

The position involves taking orders, handling cash and card transactions, and supporting the management team to create a positive, clean, and safe dining environment for guests and team members.

Qualifications

• Develop Servant Leaders: Puts your guest and restaurant first-not yourself
• Create Memorable Experiences: Creates a service experience so good our guest can't wait to come back

Responsibilities

• Shows compassion, care and concern towards other team member and guests
• Creates a great experience by serving the guest well
• Holds self-accountable to meet performance expectations
• Loves team members and guests through behaviors, actions and decisions each day
• Acts with integrity and honesty, and promote the culture
• Maintains regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Take guests food orders and handle cash and credit transactions
• Assist the management team in creating a great place to work and delivering memorable guest experiences
• Demonstrates knowledge of the brand and menu items
• Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean

Job description

Popeyes is seeking a Team Member to join our family and deliver memorable experiences to guests. The role emphasizes serving guests with care, maintaining a welcoming atmosphere, and upholding brand standards.

The position involves taking orders, handling cash and card transactions, and supporting the management team to create a positive, clean, and safe dining environment for guests and team members.