Guest Experience Team Leader

J004336 JIB Nor-Cal Venture Group Inc; California; On-site; USD 42,000 - 52,000; Full time

Job summary

JIB Nor-Cal Venture Group Inc in California seeks a Team Leader to supervise front-of-house operations and train staff to consistently deliver an exceptional guest experience, high-quality food, and adherence to 20/20 guest expectations.

The role requires coaching, maintaining cleanliness and grooming standards, managing busy periods, handling order accuracy, and supporting cashiers as needed while upholding safety policies and restaurant procedures.

Qualifications

• Experience in fast-paced restaurant teams.
• Ability to train and coach team members.
• Strong customer service mindset and communication skills.
• Must be at least 18 years old and able to work flexible shifts.

Responsibilities

• Train and lead team to deliver exceptional guest experience.
• Ensure food quality, safety, and proper presentation.
• Oversee front-of-house operations during shifts.
• Assist with order taking and cashiering during peak times.
• Uphold uniform, grooming, and cleanliness standards.

Skills

Team leadership

Guest service

Training and coaching

Communication

Problem solving

Cash handling

Tools

POS system

Job description

JIB Nor-Cal Venture Group Inc in California seeks a Team Leader to supervise front-of-house operations and train staff to consistently deliver an exceptional guest experience, high-quality food, and adherence to 20/20 guest expectations.

The role requires coaching, maintaining cleanliness and grooming standards, managing busy periods, handling order accuracy, and supporting cashiers as needed while upholding safety policies and restaurant procedures.