Guest Experience Team Lead

Crisp & Green; Albertville (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A fast-casual restaurant chain in Albertville, Minnesota is seeking a talented Service Lead to join their team. In this role, you will provide training and coaching to Team Members while ensuring a high level of guest experience and operational standards. Strong communication skills and a minimum of 6 months of restaurant experience are required. As a Service Lead, you'll play a vital role in fostering a positive team environment and reinforcing the company's values of wellness and hospitality.

Qualifications

• Minimum 6 months restaurant experience (fast-casual or QSR preferred).
• Completion of Steele Brands’ Team Lead Training program.
• Strong communication and teamwork skills.

Responsibilities

• Provide peer-to-peer training and coaching to Team Members.
• Assist in onboarding new hires and reinforcing skill development.
• Support shift execution under direct supervision.
• Maintain food safety, cleanliness, and operational standards.
• Model exceptional hospitality and assist with guest interactions.
• Foster a positive team environment by modeling values.

Skills

Strong communication

Teamwork skills

Peer coaching

Customer focus

Adaptability

Job description

A fast-casual restaurant chain in Albertville, Minnesota is seeking a talented Service Lead to join their team. In this role, you will provide training and coaching to Team Members while ensuring a high level of guest experience and operational standards. Strong communication skills and a minimum of 6 months of restaurant experience are required. As a Service Lead, you'll play a vital role in fostering a positive team environment and reinforcing the company's values of wellness and hospitality.