Guest Experience Supervisor – Housekeeping

Spire Hospitality LLC; New York (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Early pay access

Medical insurance

Dental insurance

Vision insurance

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

401K match

Life insurance

Disability insurance

Paid time off

Wellness programs

Hotel discounts

Job summary

SPIRE Hospitality is seeking a Housekeeping Supervisor for High Peaks Resort in Lake Placid, NY. You will lead the housekeeping team to ensure rooms and public areas meet high standards and create a welcoming atmosphere for guests from check-in onward.

The role emphasizes leadership, training, inspections, and maintaining supplies, with opportunities to drive guest satisfaction and repeat visits. The position offers an hourly wage and a strong benefits package including health, wellness, and

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations

Skills

Housekeeping experience

Supervisory experience

MS Outlook

MS Word

MS Excel

Education

High school diploma or its equivalent

OSHA certification or equivalent knowledge of OSHA regulations

Tools

MS Outlook

MS Word

MS Excel

OPERA

OnQ

Job description

SPIRE Hospitality is seeking a Housekeeping Supervisor for High Peaks Resort in Lake Placid, NY. You will lead the housekeeping team to ensure rooms and public areas meet high standards and create a welcoming atmosphere for guests from check-in onward.

The role emphasizes leadership, training, inspections, and maintaining supplies, with opportunities to drive guest satisfaction and repeat visits. The position offers an hourly wage and a strong benefits package including health, wellness, and