Guest Experience & Styling Associate

Anthropologie; Hackensack (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Medical benefits

Dental benefits

Vision benefits

PTO

Retirement savings

Job summary

Anthropologie in Hackensack, NJ is seeking a Sales Associate to deliver a genuine and unique shopping experience that drives sales. You will greet customers, discuss product options, and help find sizes and colors, while using technology to transact and place orders when items aren't in stock.

As part of a collaborative team you will uphold store standards, support omni-order fulfillment, and participate in store initiatives. Flexibility to work nights, weekends, and holidays is expected.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store's business
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Customer service

Teamwork

Flexible hours

Job description

Anthropologie in Hackensack, NJ is seeking a Sales Associate to deliver a genuine and unique shopping experience that drives sales. You will greet customers, discuss product options, and help find sizes and colors, while using technology to transact and place orders when items aren't in stock.

As part of a collaborative team you will uphold store standards, support omni-order fulfillment, and participate in store initiatives. Flexibility to work nights, weekends, and holidays is expected.