Guest Experience Specialist with Flexible Schedule

Chick-fil-A; Westfield (IN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Leadership development

Scholarships

Competitive pay

401K matching

Medical insurance

Job summary

Chick-fil-A is seeking a full-time Team Member to provide exceptional dining experiences and friendly service at our Westfield, IN location. You will interact with guests, assist with orders, and maintain clean, welcoming surroundings in a fast-paced setting.

The role emphasizes teamwork, reliability, and a positive attitude while following brand standards and dress code. Training and leadership development opportunities are available with a family-friendly schedule.

Qualifications

• Consistency and reliability are essential.
• Cheerful and positive attitude are valued.
• Loves serving and helping others.
• Customer service oriented with strong interpersonal skills.
• Able to multi-task and stay organized.

Responsibilities

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
• Greeting guests, taking and finalizing orders, suggestively selling, preparing and refreshing beverages, communicating specific customer needs to kitchen, delivering meals to guests
• Cleaning equipment and floors, stocking, preparing store for peak periods
• Knowledgeable of menu items and their ingredients and knowledgeable of how products are prepared

Skills

Customer service

Interpersonal skills

Detail-oriented

Multi-tasking

Team player

Reliability

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• 401K Matching
• Medical Insurance plans available

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
• Greeting guests, taking and finalizing orders, suggestively selling, preparing and refreshing beverages, communicating specific customer needs to kitchen, delivering meals to guests
• Cleaning equipment and floors, stocking, preparing store for peak periods
• Knowledgeable of menu items and their ingredients and knowledgeable of how products are prepared

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.