Guest Experience Associate — Flexible Hours & Growth

Chick-fil-A; Monroe (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Learning from experienced operators

Scholarship opportunities

Competitive pay

Job summary

Workstream is looking for enthusiastic Front of House Team Members for Chick-fil-A in Monroe, North Carolina. This role offers a unique opportunity to work in a friendly, people-focused environment where you can develop teamwork and leadership skills. Responsibilities include providing exceptional service, maintaining communication with guests, and adhering to restaurant codes. Candidates should be customer service oriented, detail-oriented, and capable of multi-tasking, with a cheerful attitude towards serving others. Flexible scheduling and various benefits are offered.

Qualifications

• Consistency and reliability in tasks.
• Cheerful and positive attitude towards others.
• Ability to work both independently and in a team.
• Willingness to work a flexible schedule.
• Ability to lift and carry weights on a regular basis.

Responsibilities

• Provide exceptional dining experience to guests.
• Maintain eye contact and communicate effectively with customers.
• Adhere to Chick-fil-A rules and dress code.
• Honor restaurant vision and values.

Skills

Customer service oriented

Strong interpersonal skills

Detail-oriented

Adaptable

Ability to multi-task

Positive attitude

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.