Guest Experience Specialist — Server, Busser & Host

Churchill Downs Incorporated; Northern (KY); Hybrid; USD 10,000 - 25,000; Full time

Job summary

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and invites you to join our team. The role focuses on organizing and properly preparing trays from the kitchen service line for server staff in the Oxford Grill area, ensuring smooth guest service in the dining room.

You will greet and seat guests, maintain seating flow, and be warm and inviting on arrival and departure. The position emphasizes dignity, kindness, and respect, with involvement in setup and

Responsibilities

• Organize and prepare trays from kitchen service line for server staff in Oxford Grill area.
• Ensure overall effectiveness of guest service in the Oxford Grill dining room.
• Greet and seat guests for food and beverage service; maintain seating flow and service.
• Be warm and inviting to guests on arrival and departure in the Oxford Grill.
• Contribute to maintaining guest service standards, with dignity, kindness and respect to guests and team members.
• Involved in setting up, maintaining, and working shifts in a dining room; adhere to company standards.

Job description

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and invites you to join our team. The role focuses on organizing and properly preparing trays from the kitchen service line for server staff in the Oxford Grill area, ensuring smooth guest service in the dining room.

You will greet and seat guests, maintain seating flow, and be warm and inviting on arrival and departure. The position emphasizes dignity, kindness, and respect, with involvement in setup and