Guest Experience Specialist - Retail (Part-Time)

Dollar Tree, Inc.; Danbury (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Danbury, CT is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage sales transactions at the register, and maintain store cleanliness and stock levels.

The role requires good communication and problem-solving abilities, with physical tasks including lifting up to 50 lbs and standing for long periods. The position is part-time, with opportunities to engage with customers and support store operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree, Inc. in Danbury, CT is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage sales transactions at the register, and maintain store cleanliness and stock levels.

The role requires good communication and problem-solving abilities, with physical tasks including lifting up to 50 lbs and standing for long periods. The position is part-time, with opportunities to engage with customers and support store operations.