Guest Experience Specialist, Restaurant Service

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 28,000 - 35,000; Full time

Job summary

Kaizen Lab Inc. in Erie, United States is looking for a dedicated hospitality team member to provide exceptional service to guests. Responsibilities include greeting guests, taking orders, and ensuring satisfaction with food and service. Ideal candidates will show professionalism, a positive attitude, and the ability to manage multiple tasks effectively.

Join our team and help create a welcoming dining experience while adhering to safety and sanitation standards.

Responsibilities

• Maintains a positive and professional approach to job duties.
• Displays urgency and attention to detail.
• Works effectively in a fast-paced environment.
• Resolves problems and guest complaints efficiently.
• Demonstrates professionalism and confidence with guests.
• Manages multiple tasks without sacrificing quality.
• Prepares work area before guest arrival.
• Rolls silverware and sets tables.
• Greets guests and provides menu information.
• Takes and communicates guest orders.
• Delivers food and beverages to tables.
• Ensures satisfaction with food and service.
• Cleans tables and front of house areas.
• Handles cash and guest checks accurately.
• Complies with alcohol service laws and policies.
• Maintains profitability while ensuring quality control.
• Follows proper sanitation procedures.
• Exercises teamwork with other staff.

Job description

Kaizen Lab Inc. in Erie, United States is looking for a dedicated hospitality team member to provide exceptional service to guests. Responsibilities include greeting guests, taking orders, and ensuring satisfaction with food and service. Ideal candidates will show professionalism, a positive attitude, and the ability to manage multiple tasks effectively.

Join our team and help create a welcoming dining experience while adhering to safety and sanitation standards.