Guest Experience Specialist — Part Time

UDF; Fairborn (OH); On-site; USD 17,000 - 19,000; Part time

Job summary

United Dairy Farmers is hiring a part-time Guest Services Associate to deliver the Hi Five Guest Experience. You will greet guests, prepare DipSide items, operate the POS and gas console, stock and rotate merchandise, and keep the store clean and secure on a flexible 1st–3rd shift schedule in Fairborn, OH.

The role requires strong English communication, ability to lift items, and basic math for transactions. Training and a friendly team environment are provided.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
• Ability to understand operating instructions for store equipment and to operate all store equipment.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
• Ability to recognize numbers, count and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
• Ability to clean counters and other surfaces.
• Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes.
• Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
• Ability to raise at least 10 pounds from floor level to a height of 5 feet.
• Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello and ensure the store is prepared for Guests at all times.
• Prepare DipSide items: shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and hand-packed containers.
• Efficient operation of POS system and gas console: handle transactions and make change.
• Stock shelves, displays, milk boxes and freezers; rotate stock and maintain presentable dip cabinet and coffee/ice areas.
• Maintain security and monitor store activity to deter theft and manage cash drops.
• Maintain a clean, safe store and parking lot; monitor temperatures of equipment; complete time records and Customer First documents.

Skills

Customer service

Communication

Job description

United Dairy Farmers is hiring a part-time Guest Services Associate to deliver the Hi Five Guest Experience. You will greet guests, prepare DipSide items, operate the POS and gas console, stock and rotate merchandise, and keep the store clean and secure on a flexible 1st–3rd shift schedule in Fairborn, OH.

The role requires strong English communication, ability to lift items, and basic math for transactions. Training and a friendly team environment are provided.