Guest Experience Specialist — Part Time

UDF; Cleveland (OH); On-site; USD 17,000 - 20,000; Part time

Job summary

United Dairy Farmers in Cleveland, OH is seeking a part-time Guest Services Associate to deliver the Hi Five Guest Experience. The role may involve 1st, 2nd or 3rd shift with a pay range of $12.50–$14.50 per hour, and you must be at least 16 years old.

The position focuses on friendly customer service, accurate transactions, and maintaining clean, well-stocked dip cabinets and freezers. Join a team that emphasizes safety, efficiency, and guest satisfaction.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to operate store equipment including POS terminal and gas console.
• Ability to handle coins, currency, checks, cards, coupons and food stamps, and make change accurately.
• Ability to lift at least 21 pounds and tolerate cold temperatures.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience and greet Guests warmly.
• Prepare DipSide items: shakes, malts, ice cream cups/cones, sundaes, sodas and hand-packed containers.
• Operate POS system and gas console accurately, process transactions, and manage relevant payments.
• Stock shelves, freezers, dip cabinet, and ensure freshness and proper rotation.
• Maintain store cleanliness and safety; monitor temperatures of equipment and refrigeration.
• Complete time records accurately and other duties as assigned by Management.

Job description

United Dairy Farmers in Cleveland, OH is seeking a part-time Guest Services Associate to deliver the Hi Five Guest Experience. The role may involve 1st, 2nd or 3rd shift with a pay range of $12.50–$14.50 per hour, and you must be at least 16 years old.

The position focuses on friendly customer service, accurate transactions, and maintaining clean, well-stocked dip cabinets and freezers. Join a team that emphasizes safety, efficiency, and guest satisfaction.