Guest Experience Specialist - Hospitality & To-Go Support

Default Brand; Overland Park (KS); On-site; USD 13,776 - 20,664; Full time

Job summary

A leading hospitality service provider in Overland Park is seeking a Hospitality Service Support team member to ensure guest satisfaction and maintain a clean atmosphere. Responsibilities include greeting guests, taking orders, and ensuring cleanliness across several areas. To succeed in this role, candidates must be at least 17 years old, possess strong communication skills, and be ready for a fast-paced environment. A ServSafe alcohol certification is required for applicants involved in alcohol service.

Qualifications

• Must be 17/18 years of age or older.
• Ability to promote brand integrity and maintain professionalism.
• Knowledge of sanitation and use of MSDS.

Responsibilities

• Greet customers and control the flow of the restaurant.
• Take orders accurately and package them correctly.
• Maintain cleanliness and sanitation in all areas.

Skills

Guest Happiness

Food & Beverage Quality Assurance

Order Accuracy

Friendly & Attentive Customer Service

Basic Mathematical Computations Skills

Ability to Multi-Task within a Fast-Paced Environment

Ability to Communicate Clearly

Job description

A leading hospitality service provider in Overland Park is seeking a Hospitality Service Support team member to ensure guest satisfaction and maintain a clean atmosphere. Responsibilities include greeting guests, taking orders, and ensuring cleanliness across several areas. To succeed in this role, candidates must be at least 17 years old, possess strong communication skills, and be ready for a fast-paced environment. A ServSafe alcohol certification is required for applicants involved in alcohol service.