Guest Experience Specialist - Hi Five Service

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

United Dairy Farmers in Cincinnati seeks a Guest Services Associate to deliver the Hi Five guest experience in a friendly, fast-paced setting. This part-time role (25 hours or less per week) may include 1st, 2nd or 3rd shift and pays $12.50–$14.50 per hour.

You will assist guests, process transactions at the POS, stock and maintain cleanliness, and follow company policies while upholding safety and accuracy. Requirements include being at least 16 years old, good communication, and reliability.

Qualifications

• Must be at least 16 years old.
• Part-time schedule up to 25 hours/week.
• Excellent customer service and communication.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience to greet guests warmly.
• Prepare shakes, malts, cups/cones, sundaes, sodas and hand-packed items.
• Operate POS system and gas console accurately, handling transactions and payments.
• Stock shelves and displays, keep coolers and dip cabinet stocked and presentable.
• Maintain store safety and security, follow cash-handling and drop procedures.
• Keep the store and equipment clean, monitor temperatures for food safety.
• Complete time records and required documentation.
• Other duties as assigned by management.

Job description

United Dairy Farmers in Cincinnati seeks a Guest Services Associate to deliver the Hi Five guest experience in a friendly, fast-paced setting. This part-time role (25 hours or less per week) may include 1st, 2nd or 3rd shift and pays $12.50–$14.50 per hour.

You will assist guests, process transactions at the POS, stock and maintain cleanliness, and follow company policies while upholding safety and accuracy. Requirements include being at least 16 years old, good communication, and reliability.