Guest Experience Specialist – Golf Club

Oki Golf; Mukilteo (WA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Free golf benefits

Guest passes

50% shift meals

Discounts for you and guests

Flexible work environment

401K with company match

Paid sick time

Referral program

Job summary

Harbour Pointe Golf Club is seeking Guest Service Team members to deliver first-class guest experiences. Roles include Equipment Drop Attendant, Equipment Runner, Practice Facility Host, First Tee Host, and Player Assistant.

Seasonal and full-time opportunities with a pay rate of $17.13 per hour, overtime eligible, and a comprehensive benefits package for team members. Positions require a high school diploma or GED and the ability to work weekends/holidays in a fast-paced setting.

Qualifications

• Ability to work well under pressure and balance multiple priorities.
• Highly service focused with a desire to engage with guests.
• Demonstrated initiative and sound judgment to solve guest concerns.
• Fast-paced environment with ongoing improvement expectations.
• Consistently high work standards, attention to detail, accuracy, and timeliness.

Responsibilities

• Provide exceptional guest service at Harbour Pointe Golf Club.
• Maintain a clean environment and uniform appearance.
• Upsell additional items and provide personal recommendations.
• Assist guests with inquiries, pace of play, and event details.
• Communicate effectively with team and supervisory staff.

Skills

Customer service

Communication

Problem solving

Multitasking

Attention to detail

Education

High school diploma or GED

Job description

Harbour Pointe Golf Club is seeking Guest Service Team members to deliver first-class guest experiences. Roles include Equipment Drop Attendant, Equipment Runner, Practice Facility Host, First Tee Host, and Player Assistant.

Seasonal and full-time opportunities with a pay rate of $17.13 per hour, overtime eligible, and a comprehensive benefits package for team members. Positions require a high school diploma or GED and the ability to work weekends/holidays in a fast-paced setting.