Guest Experience Specialist – General Merchandise

Target; Riverside (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Target is a leading retailer offering competitive wages and opportunities in California. As a General Merchandise team member, you will support guest experiences, stock shelves, and ensure product availability while delivering fast, friendly service.

This role combines guest interaction with physical tasks such as restocking, pricing, merchandising, and keeping the sales floor organized. The starting hourly rate is $18.75, and you may work flexible shifts including nights and weekends to meet

Qualifications

• Guest service fundamentals and experience supporting a guest-first culture across the store.
• Experience in retail business fundamentals, including department sales trends, inventory replenishment, and process efficiency and improvement.
• Executing daily/weekly workload to support business priorities and deliver on sales goals.

Responsibilities

• Greet: 10ft: be friendly - smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, merchandise set up and maintenance, pricing activities, and putting up promotional signs for GM areas.
• If certified, operate power equipment to move merchandise or store fixtures.
• Learn and execute operational procedures, such as setting and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
• Follow all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and correcting hazards.
• Support guest services such as back-up cashier, and digital fulfillment processes (such as picking and packing orders or delivering pickup orders to guests) and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws.
• All other duties based on business needs.

Skills

Guest service

Retail fundamentals

Task management

Job description

Target is a leading retailer offering competitive wages and opportunities in California. As a General Merchandise team member, you will support guest experiences, stock shelves, and ensure product availability while delivering fast, friendly service.

This role combines guest interaction with physical tasks such as restocking, pricing, merchandising, and keeping the sales floor organized. The starting hourly rate is $18.75, and you may work flexible shifts including nights and weekends to meet