Guest Experience Specialist - Front of House

Nordstrom, Inc.; Michigan; On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance & Disability

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a Front of House team member to provide exceptional customer service in a fast-paced setting. You will handle seating, phones, cashiering, and beverage prep while supporting to-go and delivery orders, food expediting, and station upkeep.

The role requires clear communication, the ability to thrive in a busy environment, and flexibility with scheduling. A food handler’s card may be required by location. Nordstrom offers comprehensive benefits and growth opportunities.

Qualifications

• 1+ year experience in food service/hospitality preferred.
• The ability to communicate clearly and professionally with customers and coworkers.
• Thrived in a fast-paced environment.
• Open to working a flexible schedule.
• A food handler’s card where required by local or state regulations.

Responsibilities

• Seating customers
• Answering telephones
• Cashiering
• Rolling silverware
• Brewing coffee and tea
• Support and processing to go and 3rd party deliver food orders
• Support food expediting and soup service
• Stock, organize and maintain retail displays, food cases, and stations
• Assist with bussing
• Support ongoing table maintenance and restaurant cleaning when needed

Skills

1+ year experience in food service/hot

Clear communication

Thrived in fast-paced environment

Flexible schedule

Food handler’s card (where required)

Job description

Nordstrom, Inc. is seeking a Front of House team member to provide exceptional customer service in a fast-paced setting. You will handle seating, phones, cashiering, and beverage prep while supporting to-go and delivery orders, food expediting, and station upkeep.

The role requires clear communication, the ability to thrive in a busy environment, and flexibility with scheduling. A food handler’s card may be required by location. Nordstrom offers comprehensive benefits and growth opportunities.