Guest Experience Specialist — Front End & Checkout

Weis Markets; Upper Macungie Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Weis Markets in Pennsylvania is seeking a Customer Experience Associate to greet customers, operate checkouts, and maintain a clean, safe store environment. This role emphasizes friendly service, accuracy at the register, and knowledge of current promotions.

The position requires a High School Diploma or GED; no prior experience is necessary. Applicants must follow safety and equal opportunity policies and may assist in other departments as needed.

Qualifications

• Education: High School Diploma or GED.
• No prior experience required.

Responsibilities

• Smile and greet customers, answer questions, and resolve concerns promptly in a polite, professional manner.
• Operate front-end scanning equipment and cash register; bag merchandise and place items in the cart.
• Maintain transaction accuracy; ensure correct charges and proper handling of cash, checks, and digital payments; follow tobacco and alcohol sale guidelines.
• Know weekly ads, promotions, and store layout to answer customer questions.
• Maintain department sanitation; follow cleaning schedules and health/OSHA requirements; dispose of trash properly.
• Support smooth store operation by cooperating with coworkers and supervisors; continuously improve performance.
• Use provided PPE (gloves, cutters, footwear); adhere to safety protocols.
• May assist in other departments as needed.

Education

High School Diploma or GED

Job description

Weis Markets in Pennsylvania is seeking a Customer Experience Associate to greet customers, operate checkouts, and maintain a clean, safe store environment. This role emphasizes friendly service, accuracy at the register, and knowledge of current promotions.

The position requires a High School Diploma or GED; no prior experience is necessary. Applicants must follow safety and equal opportunity policies and may assist in other departments as needed.