Guest Experience Specialist - Front Desk

Hilton-Home2-Suite; Monaca (Beaver County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

PTO

Paid Holidays

Hilton Team Member Travel Discounts

Job summary

Hilton-Home2-Suite is seeking a Front Desk Agent in the Pittsburgh area Beaver Valley in Monaca. You will welcome guests, assist with reservations, and manage check-in/check-out, while providing information about the hotel and local area.

The position emphasizes strong communication, organization, and a guest-first attitude in a fast-paced environment. Company benefits include travel discounts and comprehensive health offerings for team members.

Qualifications

• Should be highly organized with strong oral and written communication skills.
• Ability to work autonomously and sell effectively.
• Outstanding people skills are essential.
• Trustworthy and results-driven mindset.
• Must be able to work in a fast-paced environment and be available for all shifts.

Responsibilities

• Welcome guests and provide outstanding guest service.
• Answer telephones and handle inquiries.
• Make reservations for guests.
• Process check-in and checkout of guests.
• Answer questions about the hotel and surrounding area.

Skills

Highly organized

Strong communication

Autonomous

Sales ability

Outstanding people skills

Trustworthy & results-driven

Flexible shifts

Job description

Hilton-Home2-Suite is seeking a Front Desk Agent in the Pittsburgh area Beaver Valley in Monaca. You will welcome guests, assist with reservations, and manage check-in/check-out, while providing information about the hotel and local area.

The position emphasizes strong communication, organization, and a guest-first attitude in a fast-paced environment. Company benefits include travel discounts and comprehensive health offerings for team members.