Guest Experience Specialist — Flexible Schedules & Benefits

Mcnellies Group; Tulsa (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Flexible schedules

Employee discounts

Job summary

Dilly Diner in Tulsa, OK is a popular local spot known for serving breakfast all day and staying open late on weekends. We’re looking for friendly servers who can guide guests through menus and make confident recommendations while staying efficient in a fast-paced setting.

Join a team that values good service, teamwork, and guest satisfaction; evening shifts and weekend hours are commonly required, with opportunities to learn wine pairings and recommended pairings for various dishes.

Qualifications

• Experience in serving or hospitality is preferred but not required.
• Must have passion for excellent customer service and positive dining experience.
• Able to work in a fast-paced, high-energy environment.
• Strong communication and teamwork skills.
• Evening, weekend and holiday availability; must be of legal age to serve alcohol and have required safety training.

Responsibilities

• Welcome guests with a friendly, welcoming attitude.
• Provide menus, take orders, and offer recommendations based on guests' preferences.
• Serve food and beverages in a timely and professional manner.
• Keep the dining area clean, organized, and stocked.
• Maintain knowledge of menu, specials, and wine pairings.
• Address and resolve guest concerns professionally.
• Collaborate with kitchen and bar staff to ensure accuracy and speed of orders.
• Handle payments and process transactions.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

Alcohol service eligibility

THD Food Handler Certification

Job description

Dilly Diner in Tulsa, OK is a popular local spot known for serving breakfast all day and staying open late on weekends. We’re looking for friendly servers who can guide guests through menus and make confident recommendations while staying efficient in a fast-paced setting.

Join a team that values good service, teamwork, and guest satisfaction; evening shifts and weekend hours are commonly required, with opportunities to learn wine pairings and recommended pairings for various dishes.