Guest Experience Specialist - Flexible Hours

Chick-fil-A; Deerfield (IL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Sick time or paid leave in applicable 

Career advancement opportunities

Scholarship opportunities

Employer-paid EAP

Medical/Rx, dental, vision insurance

Voluntary life insurance

401(k) with matching

Free meal benefits

Closed on Sundays

Job summary

Chick-fil-A is seeking enthusiastic Customer Service Team Members for a fast-paced, guest-centered environment in Deerfield, IL. You will greet guests, take orders, and ensure accurate service while upholding Chick-fil-A standards and brand integrity.

Team Members contribute to a positive atmosphere, collaborate with leadership, and support opening/closing operations. Flexible full-time and part-time schedules—plus growth opportunities—are available.

Qualifications

• Ability to handle multiple tasks in a fast-paced environment.
• Strong customer service orientation with guest focus.
• Effective communication with guests and team members.
• Punctual, reliable, and willing to learn.
• Honors Chick-fil-A values and demonstrates respect.

Responsibilities

• Greet guests with enthusiasm and hospitality; take orders accurately.
• Assist in maintaining product quality and service cleanliness.
• Follow brand procedures and safety standards across shifts.
• Communicate clearly with front counter and kitchen staff.
• Support opening/closing procedures as needed.
• Resolve guest concerns promptly to ensure satisfaction.

Skills

Multi-tasking

Customer service

Communication

Teamwork

Positive attitude

Dependable

Job description

Chick-fil-A is seeking enthusiastic Customer Service Team Members for a fast-paced, guest-centered environment in Deerfield, IL. You will greet guests, take orders, and ensure accurate service while upholding Chick-fil-A standards and brand integrity.

Team Members contribute to a positive atmosphere, collaborate with leadership, and support opening/closing operations. Flexible full-time and part-time schedules—plus growth opportunities—are available.