Customer Experience Team Member — Flexible Hours

Chick-fil-A; Crystal Lake (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Scholarship opportunities

Insurance and 401K opportunities

Employee meals

Job summary

Chick-fil-A is seeking Customer Service Team Members in Illinois. The role emphasizes greeting guests, taking orders, and providing a friendly dining experience. Positions are available as full-time and part-time with flexible hours and opportunities for growth.

Team Members are expected to maintain high standards of hospitality, handle fast-paced tasks, and follow company policies while contributing to a positive work atmosphere.

Qualifications

• Ability to handle multiple tasks at once and work in a fast-paced environment.
• Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
• Ability to work at a quick, yet efficient and thorough pace.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Positive attitude and customer service oriented.

Responsibilities

• Following Chick-fil-A's operational policies and procedures.
• Greeting and serving guests with enthusiasm, courtesy, and hospitality.
• Taking orders and making accurate changes quickly.
• Demonstrating knowledge of the brand, products, and promotions.
• Ensuring guest complaints are resolved properly and swiftly.
• Ensuring product quality and consistency.
• Assisting leadership in executing opening and/or closing procedures.
• Modeling and supporting clear communications between the front counter and kitchen staff.
• Following sanitary and safety procedures.
• Maintaining consistent attendance and punctuality.

Job description

Chick-fil-A is seeking Customer Service Team Members in Illinois. The role emphasizes greeting guests, taking orders, and providing a friendly dining experience. Positions are available as full-time and part-time with flexible hours and opportunities for growth.

Team Members are expected to maintain high standards of hospitality, handle fast-paced tasks, and follow company policies while contributing to a positive work atmosphere.