Guest Experience Specialist - Fast-Paced Retail

wawa; Fairfax (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers and deliver the wow experience by providing friendly service and assisting with purchases. You will prepare food items, operate the cash register, and help maintain clean, well-stocked stores.

The role emphasizes teamwork, fast-paced multitasking, and flexible scheduling. Starting pay ranges from $15.00 to $18.75 per hour, with a $1.50 night shift differential, and comprehensive benefits are available to eligible

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Communication

Customer Service

Multitasking

Teamwork

Age 16+

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers and deliver the wow experience by providing friendly service and assisting with purchases. You will prepare food items, operate the cash register, and help maintain clean, well-stocked stores.

The role emphasizes teamwork, fast-paced multitasking, and flexible scheduling. Starting pay ranges from $15.00 to $18.75 per hour, with a $1.50 night shift differential, and comprehensive benefits are available to eligible