Guest Experience Specialist — Fast-Paced Retail

wawa; Charlottesville (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

ESOP

401(k) matching

Education assistance

Parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. in Charlottesville, VA is seeking a Customer Service Associate to greet customers, operate the register, and help keep the store stocked and inviting. You will deliver fast, friendly service and handle payments, fuel/gift cards, and age verification as required.

The role emphasizes teamwork, reliable transportation, and the ability to thrive in a bustling store. Competitive hourly pay and benefits are offered.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Customer service

Communication

Multitasking

Teamwork

Cash handling

Age 16+

Tools

Cash register

Job description

Wawa, Inc. in Charlottesville, VA is seeking a Customer Service Associate to greet customers, operate the register, and help keep the store stocked and inviting. You will deliver fast, friendly service and handle payments, fuel/gift cards, and age verification as required.

The role emphasizes teamwork, reliable transportation, and the ability to thrive in a bustling store. Competitive hourly pay and benefits are offered.