Guest Experience Specialist - Fast-Paced Pizza CSR

Stoner's Pizza Joint; Clemson (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Stoner's Pizza Joint is seeking a friendly and dependable Customer Service Representative to help serve America's Best Pizzas. You will greet customers, take orders at the front counter and over the phone, enter orders in the POS, process payments, and provide product information with a positive attitude.

Join a collaborative team and contribute to a clean, inviting dining atmosphere while supporting daily restaurant operations and ensuring excellent customer experiences.

Qualifications

• Candidate should be friendly, dependable and customer-focused.
• Ability to take orders accurately in person and by phone.
• Strong communication skills and a positive attitude are essential.
• Willingness to learn and follow coaching and feedback.
• Team-oriented mindset to support daily store operations.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Take customer orders in person and over the phone.
• Accurately enter orders into the POS system.
• Process customer payments and handle transactions.
• Answer customer questions and address concerns.
• Respond to customer complaints calmly and professionally.
• Promote products and the company enthusiastically.
• Provide a pleasant, inviting experience for customers.
• Assist with kitchen preparation and daily store operations as needed.
• Maintain clean and organized showroom, work areas, and kitchen.
• Follow all company policies and safety regulations.

Skills

Customer service

Friendly demeanor

Reliable

Clear communication

Team player

Tools

POS system

Job description

Stoner's Pizza Joint is seeking a friendly and dependable Customer Service Representative to help serve America's Best Pizzas. You will greet customers, take orders at the front counter and over the phone, enter orders in the POS, process payments, and provide product information with a positive attitude.

Join a collaborative team and contribute to a clean, inviting dining atmosphere while supporting daily restaurant operations and ensuring excellent customer experiences.