Guest Experience Specialist - Fast-Paced Customer Service

Domino's Pizza; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

DAKS, Inc. operates Domino’s Pizza stores and is hiring a Customer Service Representative at 6255 Winchester Rd. The role involves taking orders, assisting with food preparation, and providing friendly service to ensure a positive customer experience.

The position requires strong communication, teamwork, and the ability to work in a fast-paced environment, with duties including in-person and phone order handling and maintaining store cleanliness.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Physical stamina to stand for extended periods.
• Team-oriented attitude.
• Must be at least 16 years old.

Responsibilities

• Greet customers and assist with orders in person or by phone.
• Enter orders accurately and process payments.
• Provide product recommendations and promotions.
• Resolve customer concerns professionally.
• Assist in food preparation.
• Maintain store cleanliness.
• Ensure health and safety compliance.
• Work as part of a team to meet goals.
• Assist with stocking and inventory management.

Skills

Strong communication

Customer service

Fast-paced environment

Basic math

Stamina

Team oriented

Age requirement

Job description

Customer Service Rep(1476) - 6255 Winchester Rd.

• Full-time
• Job Category Org: Store Customer Service Rep

DAKS, Inc. is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, Inc., we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old

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