Customer Experience Specialist — Fast-Paced Pizza Team

Domino's; Traceland North (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

A well-known pizza chain is seeking a Customer Service Representative in Traceland North, Mississippi. The role involves assisting customers with orders, ensuring a positive experience, and maintaining cleanliness in the store. Ideal candidates possess strong communication and customer service skills, are able to work in a fast-paced environment, and can perform physical tasks. This full-time position offers the chance to be part of a dedicated team that values positive experiences for both customers and team members.

Qualifications

• Strong communication and customer service skills are essential.
• Ability to thrive in a fast-paced environment.
• Basic math skills for accurately handling transactions.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills for handling transactions

Job description

Customer Service Rep(05332) - 8800 Highway 72 W.

• Full-time
• Job Category Org: Store Customer Service Rep

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.