Guest Experience Specialist — Energetic Server

BUFFALO WILD WINGS, INC.; Hayward, Northern (CA, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay plus tips

Health, Dental, and Vision Insurance

Flexible scheduling

Team Member Meal Discount

Growth opportunities and training

Job summary

Buffalo Wild Wings is seeking friendly, energetic servers to deliver outstanding guest experiences in a fast-paced, team-oriented setting. You’ll take orders, recommend menu items, handle payments, and collaborate with bartenders and kitchen staff to ensure smooth service.

The role supports flexible scheduling, growth opportunities, and benefits including health, dental, and vision insurance, with competitive pay plus tips.

Qualifications

• Must be 18 years of age or older.
• Must obtain and maintain required food safety certifications where required.
• Previous restaurant or customer service experience preferred but not required.

Responsibilities

• Welcome guests with a friendly attitude and provide outstanding customer service throughout their visit.
• Take food and beverage orders accurately and deliver meals in a timely manner.
• Make menu recommendations and answer guest questions about food, beverages, and promotions.
• Ensure guests have everything they need to enjoy an exceptional dining experience.
• Process guest orders and payments accurately using the POS system.
• Work closely with bartenders, kitchen staff, and fellow team members to provide efficient service.
• Practice safe food handling and follow all company food safety standards.
• Keep dining areas clean, organized, and guest ready at all times.

Skills

Customer service

Teamwork

Communication

Multitasking

Friendly demeanor

Tools

POS system

Job description

Buffalo Wild Wings is seeking friendly, energetic servers to deliver outstanding guest experiences in a fast-paced, team-oriented setting. You’ll take orders, recommend menu items, handle payments, and collaborate with bartenders and kitchen staff to ensure smooth service.

The role supports flexible scheduling, growth opportunities, and benefits including health, dental, and vision insurance, with competitive pay plus tips.