Guest Experience Specialist: Counter & Takeout

Ronnie's Tavern & Coffeehouse; Coventry (RI); On-site; USD 25,000 - 35,000; Full time

Job summary

Torsap Thai Kitchen is seeking a Counter Service/Takeout Associate to join our vibrant team in Coventry, Rhode Island. In this role, you will provide exceptional customer service by greeting guests warmly, taking their orders accurately, and ensuring a pleasant experience. Ideal candidates should possess strong communication skills and experience in a food service environment. Join us in this fast-paced setting where your hospitality skills can shine and positively impact every guest's visit.

Qualifications

• Prior experience as a host/hostess or in food service roles is highly preferred.
• Excellent communication skills, including phone etiquette and active listening abilities.
• Ability to work effectively as part of a team while maintaining a professional demeanor.

Responsibilities

• Greet guests warmly and promptly, providing excellent customer service.
• Take accurate orders via phone or in person.
• Operate POS systems to process transactions efficiently.
• Prepare takeout orders ensuring quality and presentation meet company standards.
• Answer guest inquiries regarding menu items and restaurant policies.

Skills

Strong guest interaction skills

Excellent communication skills

Multitasking

Understanding of guest needs

Tools

POS systems

Job description

Torsap Thai Kitchen is seeking a Counter Service/Takeout Associate to join our vibrant team in Coventry, Rhode Island. In this role, you will provide exceptional customer service by greeting guests warmly, taking their orders accurately, and ensuring a pleasant experience. Ideal candidates should possess strong communication skills and experience in a food service environment. Join us in this fast-paced setting where your hospitality skills can shine and positively impact every guest's visit.